• Checklists of requirements across departments
• Procedural detail, contact information, and required documents can be linked where appropriate
• Archive of franchisee-specific documents and information
• Timeline template that automatically populates due dates based on franchise start or targeted opening date
• Emails can be set to automatically inform the Area Director or different departments when specific activities have been completed by each franchisee.
• Dashboard view of progress across all new franchisees with the ability to drill down to details

For Franchisor:

• Manage the opening process more easily without missed communication
• Minimize the cost of opening more stores.
• Attract new franchisees with a roadmap to success
• Scalable model for launching many franchisees

For Franchisee:

• Clear roadmap of all the complex requirements of opening a new store on time
• Procedural information and a place to post documents, pictures, and notes

• Integrate relevant documents, links, multimedia, or training into the procedural guides
• Easy online updates managed by the appropriate department
• Content "locked" for publishing
• Autonotificaiton of updates
• "Tag" sections of the manual for searching

For Franchisor:

• Minimize the cost, hassle, and time required to updating, managing, and delivering the operations manual
• Increase the level of support to franchisees while reducing costs

For Franchisee:

• The right information at the right time
• Current operational information
• "Show me" feature to increase the impact

• Rich media opportunity to get franchisees attention
• Templates to make it easy for each department to provide new information, post documents or videos.
• Work flow capabilities to manage orders and requests, etc.
• Permissions management to allow vendors to add their own information prior to publication

For Franchisor:

• Minimizes the cost of managing communications to new franchisees
• Create an environment to offer the best deals for franchisees

For Franchisee:

• One place to go to find the most up-to-date information
• Save money by access to the best offers from all approved vendors

• Checklist of reporting requirements
• Audit trail of reporting by each franchisee
• Place to post required reports or documents
• Most current template for each report or document
• Can link to autopay options

For Franchisor:

• Facilitates management of ongoing requirements and reports of compliance
• Can be integrated with existing systems

For Franchisee:

• One place to go and find all requirements, procedural guidelines, and to post reports

• Roadmap of certification requirements
• Deliver different training formats - WBT, video, documents
• Assessment engine to build tests
• User tracking to document completions and test scores
• Ability to incorporate activities and observations

For Franchisor:

• Reduce the cost of field training efforts
• Increase effectiveness of training with blended approach
• Reduce the time required to deliver a new training concept to the field

For Franchisee:

• Manage training of employees
• Access to training information as needed

• Dashboard graphs show variance from the model and specific numbers
• Graphs show ranking and improvement over time

For Franchisor:

• Monitor improvement plans and support the franchisee in generating more revenue and reducing operating expenses.

• Clear dashboard to drive focus on performance
• Specific action planning tools to drive improvement